Lumion requires HTTP (port 80) access to these servers:
Check with your system administrator if access is allowed.
Please click on the following link:
Does it say "LOGINFAILED"?
If not, it means that there is something wrong with the internet connection on your PC.
Other possible problems
Firewall and security software
Please double-check that your Windows firewall (and any other 3rd party firewalls or internet security software) are not blocking Lumion.
HTTP Access (port 80)
Also, your router should be allowed to access port 80 (HTTP) when activating Lumion. Contact your system administrator about the router configuration.
Be sure that Windows allows Lumion to access the internet over HTTP. Check your security and user account privileges with your system administrator.
Windows host file
You might want to check that you're not blocking internet access for Lumion in the Windows hosts file (right-click on this file and open it in Notepad):
Internet Explorer Settings
This problem occurs on some windows installations, most probably after a Windows Update.
You can fix this by doing the following:
- Open Internet Explorer
- Internet options (in the menu that appears)
- Reset Internet Explorer Settings -> Reset...
- Restart Lumion