Support


Lumion Forum

The best place to get answers. Our staff is there to help you.

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View The F.A.Q.

Please view the frequently asked questions page before you look any further.

View Frequently Asked Questions

Download

The download instructions and link are sent to you by e-mail. This e-mail as well as update notifications are sent to the address which has been used when ordering. If you wish to receive update e-mails on a different address, register the license in your Account Settings.

Activation

Lumion uses an online activation system to make sure you have a valid license. View the guide for more details.

View 2.x Activation Guide

Get Lumion 3
Emergency Activation Code

Tutorials

We have videos available that show you how to perform the basic tasks with Lumion.

Video Tutorials

Tips, tricks and shortcuts

Importing

Account

If you need to change your profile information or manage license keys you can visit your profile page.

View Account

Revit Exporter

Look here if you want to export your model from Autodesk Revit to Lumion.

Download Revit Exporter

Bug reports

Good feedback is essential for Act-3D to improve future versions of Lumion.

View Bugs And Issues
FREE users can use this section